We’re all about positive connections at One Auto API, so we’d like to introduce you to more of the people that drive our business forward. Say hello to Client Services Director, Rebecca Worthy.

Can you tell us about your background in the automotive (and/or other) industries?

With the exception of a short venture into EdTech, my entire career has been spent in automotive. I joined cap in 1996 and was one of a number of young new starters that year. It was a great introduction to the grown up world of work where we saw the business go from selling printed books, to the data giant it is today. It also meant I was hooked on automotive and I’ve been lucky enough to continue working in the industry, with further roles in retail software and data.

What do you consider to be your particular area of specialism?

It has to be client services – providing the highest standard of support to the customer, making sure services are designed to meet their needs and representing their voice within the business. Although I have worked with consumers, the majority of my time has been spent in B2B where I have the opportunity to nurture ongoing relationships, as well as provide efficient and effective customer service.

What made you want to work in the world of automotive data?

I’m second generation automotive, so it’s in my blood. My Dad Tony had a long and successful career in automotive data and finance. He was over the moon when I decided to follow in his footsteps and he followed my career with great pride. He’s no longer with us sadly but, if he was, I know there’d be no one happier than to see me working with Mark again. He would also be telling everyone and anyone he met about what we’re doing here at One Auto API!

With regards to data specifically, the great thing about working for a company providing data, is that you sit at the centre of the industry and touch all sectors. What better than to provide services and solutions to support your industry?!

What does a typical day look like for you?

I don’t think there’s such a thing when you work for a startup! My workload at the moment is largely driven by what’s going on around me. My priority will always be the customer so, depending on what comes in, I’ll react to that first. I’ll then focus on whatever needs doing – a lot of planning, a lot of testing and a lot of resource documentation!

What excites you most about your job?

I’m excited by what we can achieve together. I’ve known a number of the team for 20+ years and we’re friends as well as colleagues. What better than to work with friends to offer something new. I’m also excited by the impact we can have on our clients. There are so many great businesses out there doing exciting and innovative things. We have a great platform, amazing data partners and some brilliant minds poised and ready to go.

Where does One Auto API add the most value for its clients?

The breadth of data, the ease of adoption and industry expertise. We’ve got a wide portfolio of services already, and even more on the way. A huge amount of time and thought has gone into how we offer these services, how they can work together and how best to support our clients.

What are you looking forward to achieving in the next 12 months?

If you get support right it helps drive business. High standards of service and support can be a deciding factor when considering a data partner. We’ve had great feedback so far and I’ll make sure that continues. We need to be ahead of the game and ensure we have the people, systems and processes in place to continue providing the service our customers need.

What is the biggest challenge or opportunity that the motor industry is facing – and how can One Auto API make a difference to that?

Everyone’s biggest challenge is the climate crisis. The motor industry has a huge part to play in ensuring a greener, more sustainable future. We already offer EV data solutions, and we have more on the way. As the industry evolves, so will we. Helping businesses make the right decision for all of our futures.

And, finally, what technology innovation has had the biggest impact on your life?

My ‘smart’ phone and in particular WhatsApp. I live 200 miles away from where I grew up and having a way to easily keep in touch with family, friends and loved ones is just wonderful. WhatsApp groups have got me through the bad times and helped me organise and celebrate the good times.